[Resolved] ICICI Bank — Complaint against a lady who is calling on behalf of bank

MinnieS

from Yellapur, Karnataka

Address:

Uttara Kannada, Karnataka, 581324

Dear sir
I am minnie sajan who use to have a credit card when i was working with a company in mumbai. After recession i was without a job since 2002. I was unable to clear my dues. So the agent who use to call up for recovery once visited my house and told me to pay a sum of 600/- rs and he will close this acvount. I did so. Now after these many years a lady called asking my friends for my details etc. I do not understand how could someone enter into someone personal acvounts details etc. So many of my friends are being called i do not understand how have they hacked these details. While i called to ask her details she is not ready to disclose but asking only about me.
Secondly i am not employed anymore. I do not understand this harrassment too.
Can u help me out.
Thank you

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Sep 18, 2016

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2016

ICICI Bank Customer Care's response Dear Customer,

We confirm you that, the call you have received has not been made by ICICI Bank. ICICI Bank never asks personal, account or financial information from the customers. Please do not reveal your financial details or passwords to anyone. We request you to write to [protected]@icicibank.com with the contact number from which you received the call for us to investigate.

Regards,
ICICI Bank Customer Service Team