ICICI Bank — complaint against icici credit card no. [protected]

Address:

110096

Dear sir/ mam,
Greetings for the day!!!
This complaint is into reference of above mentioned credit card number ([protected]).
In the year 2010 this dispute regarding the credit card has been settled and i have received the settlement documents for the same after approaching the great lady ceo of icici bank mrs. Chanda kocchar.. Through email.
Just because of this credit card i have suffered a lot and has very tough time with your banking representatives.
After long now the story begins again... Getting the frequent messages from the bank for the outstanding payment and receiving the call from bank regarding the payment.
Now dont have patience and time to get it to all again and on everyday basis made your banking guys to understand the matter.
I strongly feel that bank has done some negligence to close this matter.
Hereby requesting you to close this card matter once for all and let allow to your customer to have a great faith on icici bank services.
I am attaching all the documents for your reference and action.
In case if my issue will not get settled or address, i have than no other option without take up this issue to your ceo again.
Accepting quick response from your end.
Regards,
Sakshi rambal