ICICI Bank — Complaint against the ICICI Collection agent harassment (krishna and manager muthappa)

Address:	Bangalore, Karnataka, 560029
Website:	www.consumercomplaints.in/new_complaint

Dear Sir/Maam,

As per my conversation with you I need to bring to your attention my experience as an ICICI Bank customer.
My name is Ms Ilavarasi K residing at 263, 3rd cross 8th a main btm, Bangalore -560029 had availed of an ICICI Bank Personal loan just 3 year ago. My loan number is LPBNG[protected]. I have been paying for the past 3years ..I am out of Job in this current economic slowdown. I have written letters to state the same.
I somehow missed three installment.. My aged parents were subjected to unending calls asking for the money.
Please note that right through this process that started in the last of feb …calls asking them to deposit the money 'immediately'. Even after informing the caller of the situation, the calls did not end and at times were threatening in nature..
These recovery henchmen calls anytime on phone, mobile, irrespective you are sleeping in early morning or late night. They came in group anytime, gave several personal visits insulting her in my home, society and also followed her. Permanent incurable phobia due to ICICI Bank recovery agents..they are telling to me do suicide also not a issue but we need money …everyday early morning coming to my office ..3 or 4 people coming to my office front of everyone they are asking loan I informed all the time my situations..
But den also they are speaking like that only…I told that person I will pay 15th once I will pay one one emi they are received one emi also ..after that again they are what and all amount am depositing account they are blocking my amount …

This is a serious concern, - A collection Agency of ICICI Bank). The Name of the executive is Mr.krishna .His fraudulent mobile number is [protected] and muthappa [protected]. Infact he refused to show his identity proof and any contact information related to him. Some illegal acts done by Mr krishna.
1.Shouted at me and gave mental torture.
2.Used foul and raw languages
3.Gave threats and was very abusive.
4.Taunted and tried to humiliate.
5He was adamant and said that he will come in the night time to disturb till the time we do not pay him.
6He was very rude and harsh and kept on shouting- even though she (my mother) said him that she is a heart patient.
gave him a date to come and collect the payment but he was shouting and saying that he would sit at my place all day till the time we don't pay him.
And to mention a few words that he used, have a glance at the following utterances of that person –
These are not the only statements that the bank executive used, but were also accompanied by an offensive and abusive behaviour and language, which is legally and ethically against the Human Rights and Indian Penal Code.

I want a written statement stating the action taken against Mr.Krishna (The recovery agent) and strong action against all the people involved ICICI bank ( A collection Agency of ICICI Bank). The Name of the executive is Mr.krishna . His so called mobile number is [protected] / otherwise I will go to the court of law/consumer forum, circulate the message to the news groups, and caution all my friends about the incident.