Address: | Prakasam, Andhra Pradesh |
In the month of September I have taken Car loan from your bank at Ongole branch, While taking the loan one of your executive Mr. Shiva has met me and his contact no is +91 [protected]. The compalints are follows.
1) Your executive has told me that, your Rate Of Interest will be 10.50% and even after the loan approval he told that your car loan got approved with 10.50% but after I got the message from your bank I realised that its not 10.50%, Its 11.50%. I consulted your executive about the same but am not satisfied with his explanation. Why you people approved with 11.50% with out intimating to me?
2)I have applied for Rs. 450000(Four lakh fifty thousand INR), but after i got loan approval letter i realised that its got approved for Rs. 460000(Four lakh Sixty thousand INR). Who asked your people for Rs. 460000?
3)While processing I clearly told your executive that, I DO NOT WANT MOTOR SECURE POLICY. AFTER GOT THE LOAN APPROVAL LETTER I HAVE SEEN THAT EVEN MOTOR SECURE POLICY GOT APPROVED, WITH OUT MY KNOWLEDGE
4)I have not received loan approval kit from your bank. Am getting scared that what all other things you people has been charged from me. Was this information helpful? |
We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will assist you. Refer '919052' in the subject line.
Regards,
ICICI Bank Customer Service Team