[Resolved]  ICICI Bank — complaint for not helping me and being rude

Address:

Hyderabad, Andhra Pradesh, 500015

Raised a personal loan request for amount of 80, 000₹. I know my salary isn't that good so you can provide me a loan. It's ok i understand that you don't want to provide a loan for a loyal customer. But that kind of way do you teach your phone banking officer is? Sapna called me from Mumbai on 3rd August to verify my details and she is too rude. She made offence comments like huh? What is [24]7 kind of name is of your company? Huh just 17, 000 of salary? Too cheap these were the comments mentioned by her. When i felt that she is rude i requested her to transfer the call to supervisor or any quality person. She disconnected my call. Is this way you call us is this way you treat us? It's ok this will be filed at national issue and file a suit against you. No problem you don't want to provide a loan to me. It's ok i can take loan from other banks when my own bank doesn't wants to help me. I want you guys to remove my account from your bank and as i felt offended I'M filing a suit against your bank and that phone officer. If my company isn't good why did you guys came to me and were begging to open an account? Why did you guys came begging to offer me a credit card and also a coral card? I'm paying 899₹ each year for coral card. Please remove that as well. I don't want any connections with your bank.

Thank you in advance for not helping me and making me feel low just because my salary or my office name isn't tata or birla.