[Resolved]  ICICI Bank — Complaint lodged in the mira road branch, but no results yet.

Address:Mumbai City, Maharashtra, 401107

I have a fd (a/c[protected] in mira road branch (surya shopping centre). i am a senior citizen and i am eligible for tds exemption.

I have submitted 'form 15h', but still tds has been deducted. i have placed a complaint in mira road branch on 30th july 2016. they promised orally, that a complaint has been lodged and the deducted amount would be credited in 2 working days.

As no refund was made, i again went to the bank on 3rd august 2016. on asking for an acknowledgement, they told me to submit a tds reversal request application and promised that the amount would be credited within 10th august 2016.

Its been 15th august and till date no refund has been made.in between i have made numerous calls but all in vein.

I am 78 years old and its not possible to visit the branch every now and then. i would expect this complaint will solve my problem...


Regards
Gopal chandra roy
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Aug 24, 2016
Complaint marked as Resolved 
My issue has been solved ultimately...First, I got a call from ICICI Bank (Mira Road branch)...Then I had to go to the bank to show the acknowledged 15H Form once again and finally after 2 working days TDS exemption was made and the amount got credited in my account... Thankx to Indian Consumers Complaint forum...
ICICI Bank customer support has been notified about the posted complaint.
Aug 11, 2016
Ganga Ram Jat Rangala's response
Sir help me
Verified Support
Aug 17, 2016
ICICI Bank Customer Care's response
Dear Mr. Roy,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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Sir mera icici bank balotra rajasthan me lone account he jisme many aaghi or mere lone ka pesa katgya per gold ke bar me khus nhi bat re
ICICI Bank Customer Care's response, Aug 17, 2016
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a3fkkk_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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