ICICI Bank — Complaint regarding credit card payment debited

Address: New Delhi, Delhi, 110028

Dear sir,

My master card no. Is [protected]. I have filled petrol from tyagi petroleuim and swaped my icici bank credit card towards the payment of the same. But after the waiting of atleat 5 minutes machine did not printing the receipt, so the merchant says that this payment has been decllined. So i have paid this payment from my another credit card of pnb which slip is attached herewith for your ready reference. Now i have seen my statement that it has been claimed by the bank even after giving complain to customer care executive on 30.04.16, they have assured that this payment would be credited in your statement within three days, if merchant would bot claim it.

Now today i have personaly visited to merchant to claim refund or fill another petrol worth rs. 700/- they have shown their statement of accounts that he is not claiming the payment of rs. 700/- in his total dayas transaction of rs. 10, 250/- i have personaly checked his all the slips, but my slip was not there. I have talked with your customer care executive at the same time, they have also lodge my complain and given the ref no.[protected] dt. 17.05.16 for the same.

I hope you will do the needfull at the earliest possible.

Regards,

Deepak kumar
[protected]