[Resolved]  ICICI Bank — Complaints regarding icici gift card

Address:	Chennai, Tamil Nadu, 600020
Website:	www.icicibank.com

Hi

I account holder of[protected] have bought gift card from ICICI Bank (Adyar Branch) on August 2014.The Gift card number is [protected]. I deposited 6000 rupees in my account and it was transferred to the Gift card. The card was issued to me from my account. And it was destined to be used by Shiek Mohammed. However after I handed over the card to him I came to know from him that the card didn’t work. Wherever the card was swiped it said as “Invalidcard”.
Hence the card was returned to me and I approached same ICICI bank within 2 months and had an interaction with an ICICI executive named Balaji (also CC’ed in the email). I made a call to ICICI customer care in front of him but couldn’t reach the customer care. So said he will help us out and he will speak to ICICI customer care executives regarding this and sort out the issue. He also provided his contact number.

However when I tried contacting him initially the picked up the call and I was informed thatthe money will be credited to me in 3 to 4 days. But after 4 days I didn’t get the money and I again tried calling him. But he didn’t pick up the call.

Hence we went to ICICI bank and made a complaint to the executives. And an ICICI executive made a call to customer care in front of me and the customer care ppl assured me saying they will call me back once they deposit the money. Again they didn’t. So I made a call again to the ICICI customer care and the customer care executive made another fake promise that they will deposit the money into my account in a week. And again they didn’t. So finally I along with Shiek approached the ICICI bank last week and I was informed to handle this case legally. Hence I’m writing this email and going to register a Legal Case against ICICI bank on this Fraud.

Thanks and Regards

Sathyaprakash K

(Account holder of

[protected]