[Resolved]  ICICI Bank — Coral credit card ....late fee Intrest charges

Address:	Mumbai City, Maharashtra
Website:	www.icicibabk.co.in

Dear ICICI Credit Card Customer Service team,

I am K . Saurabh Tiwari and having ICICI Coral Credit card No [protected], as i had complained earlier that i am not getting hard copies of original bills on time from your end, by which i am unable to submit it in my finance department and your payment goes as in delay manner...but No one gave attention towards this. As your courier delivery executive doesn't deliver credit card statement as in my doorstep and your records says it was delivered at your home and receivers names are strangers for me, which are not my family members….….really it’s a question on ICICI service codes and why these guys are updating wrong records.

I visited 02 times also in ICICI bank Kalka Ji and Sarita Vihar New Delhi but no one is ready there to listen issues at there due to demonetization crowd.

As i found wrong charges in my last statement of INR 3408 and current statement, you have charged me late fee and interest charges on my last 02 statement, whereas i am making payment blindly for last bills on behalf of your collection agent... and they assured me that we will send bills but No bill received, Now I have got my bills 04 days back on my new mail id after correction of my email id by customer care team .

Request you to please have a look in to this and arrange reversal of my late fee and interest charges. Please also let me know how you will fulfill this service gap, as i always faced issues in payments earlier also . If there is no solution and issues can’t be resolved please let me know process for surrendering of this CC services and breaking for last 03 years customer relationship.

Look forward to get a call from your end on my registered mob no [protected] and alternate no [protected].

Regards
K Saurabh Tiwari