[Resolved] ICICI Bank — corporate gift card

ank22Ag

from Noida, Uttar Pradesh

Address:

H. No. 878, 1st Floor,, Model Town, Phase 3, Bathinda, 151301

I have a corporate gift card of icici bank recieved from my employer. There was no pin issued with it, and the information i have is it does not need any pin for use. However, when i tried to purchase something at an outlet, the card asked for a pin. I dont have any pin to be entered.
I tried to contact customer care of icici in this regard but there is no option to be selected from ivrs and when i select any option, it simply gives no response. I am really disappointed as i am not able to use the card and its almost impossible to reach icici bank for pin information.

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May 3, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2019

ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (220450) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team