ICICI Bank — cpp/one assist cancellation

Hi, i didn't made any policy from icici cpp/oneassist policy. But i received mail with some details. I mention that in below. Please cancel that policy

Dear customer,

Greetings from icici bank.

Your (New policy) new policy of cpp/oneassist for (Privilege single-rs.2799) wa privilege single rs. 1899 has been regd vide sr[protected] on 05-jul-18. It will be completed within 1 working days.

Sincerely,
Customer service team.
Icici bank limited.
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ICICI Bank customer support has been notified about the posted complaint.
Jul 05, 2018
Updated by piruthivi raj
again i received this mail from icici. i mentioned below

Dear Customer,

Greetings from ICICI Bank.

your OneAssist Plan request has been completed. You will receive the welcome kit within 10 working days.

Sincerely,
Customer Service Team.
ICICI Bank Limited.

This is an auto generated mail. Please do not reply to the same.
Complaint comments 

Comments

Dear Piruthivi,

Greetings from OneAssist,

We are sorry for the inconvenience caused to you.

We request you to kindly provide your membership details on [protected]@oneassist.in. so that we may be able to cancel your plan.

Awaiting your response,

Thank you,

Regards,

Sophia

Team OneAssist.
piruthivi raj's [Complaint's author] reply, Jul 5, 2018
what i have to do?.give me detailed steps

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