ICICI Bank — Credit Card [protected]

Nuruls

from Nabadwip, West Bengal

Sep 9, 2021

Website:

icicibank.com

I'm jobless from last 2 year.I taken loan 20000(18th month Emi which is last emi was August 21) from credit card and pay 2 to 3 bills to my payee like 6Kto 9K amount(Converted to EMI)- Currently I have no active EMI & Loan.After continues payment in last approx 2 yrs due amount not that much less.Last July 21- I checked that my total due amount approx 42K And I paid 17th July paid 11390 and afterthat 27th July paid 5000 to manage from relative bcz I have no job and income sources.in August when I checked my due-It showing again approx 39K due.Now not possible for me to repay like that process I followed & due are remain after payment.I contacted customer care & requested that Plz provide something like interest free EMI & discount to support me paid my due but they do nothing.Also some people from ur bank calling me and presurised to pay either they report to cibil.I'm under very much trouble, I have no money to feed my family after that I managed to pay till now borrow from others, but it also not possible, So Plz understand doing something best for me without affect my cibil score.U r so big organizations- U can something i[censored] want.
Thanks
Nurul
[protected]
nurul.[protected]@gmail.com

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ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 09, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Sep 17, 2021

Updated by Nuruls I requested (currently no job) to ICICI Bank any EMI option or any suitable option for than I can pay the due.( Currently due 38000 as per their huge interest & Late fee charges where I already paid the dues in simple calculations) but ICICI Bank not given any type of suitable mutual solution. I currently just missing one month payment due and I have 2400 balance in my ICICI bank account they deducted tjis amount also extra 3600 so account balance become negative 3600 - It's very bad behavior from ICICI Bank like Big organization in my Bad time. I'm very upset I have no money currently to feed my family. Very bad service.Indian Govt and Consumer must taken it seriously that ICICI Credit Card department very badly behave in phone( currently I'm not pick up the call) also they badly calculate the due I already pay mostly may be more than full but after that more than taken amount due till.They talking about one time total payment then they not charged but I have not this situation this reason I requested.NOW I'm very much under pressure no job or income afterthat they deducted my amount from my account.They spoil my life.
My last two payment was 11390 and 5000 in July 2021.
Plz request that look into this matter.

Thanks

Sep 22, 2021

Updated by Nuruls ICICI not give any mutual solution.So I sale my jewelry and paid the total due.( There huge charge very badly increase total amount day by day without reasonable conditions).After that my icici savings account lien status remain same.So I request plz solve the issue and do the saving account normal conditions than I can use.

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Comments

Nuruls

from Nabadwip, West Bengal

Sep 17, 2021

I requested (currently no job) to ICICI Bank any EMI option or any suitable option for than I can pay the due.( Currently due 38000 as per their huge interest & Late fee charges where I already paid the dues in simple calculations) but ICICI Bank not given any type of suitable mutual solution. I currently just missing one month payment due and I have 2400 balance in my ICICI bank account they deducted tjis amount also extra 3600 so account balance become negative 3600 - It's very bad behavior from ICICI Bank like Big organization in my Bad time. I'm very upset I have no money currently to feed my family. Very bad service.Indian Govt and Consumer must taken it seriously that ICICI Credit Card department very badly behave in phone( currently I'm not pick up the call) also they badly calculate the due I already pay mostly may be more than full but after that more than taken amount due till.They talking about one time total payment then they not charged but I have not this situation this reason I requested.NOW I'm very much under pressure no job or income afterthat they deducted my amount from my account.They spoil my life.
My last two payment was 11390 and 5000 in July 2021.
Plz request that look into this matter.

Thanks