[Resolved]  ICICI Bank — Credit card application - hold

Address:	Chennai, Tamil Nadu, 603103
Website:	www.icicibank.com

I applied for an credit card and it was said that the card will reach me in 10-15 working days. But I haven't notified anything for almost a month and I couldn't connect to customer care also regarding this. Finally once i got connected and it was said I will get brief description why credit got cancelled via mail and he too didn't update me anything much in details. Finally I got a call from ICICI bank credit card team saying that we need to collect documents for credit card application from you sir. I told it was already over 2 months back. then she left the call and finally i got a letter to my address saying your application got rejected please contact customer care. Then on contacting it is said, address verification failed, I swore no one came for verifying, but one guy called and he told he is gonna come and i told I might leave for office but other than office timings Iam always available. But even after putting 10 mails they are replying like we regret to inform it has been on hold because address verification failed. So they asked for address and I gave and now after 10+ mails they are telling like we have started a new service request and you will get the credit card in next 10 days.

It's really makes me feel bad, because I curently hold an savings account in ICICI bank for more than two years by now and conveyed the same over the mail many times. It really maked me feel bad and planning to move my account to another bank.

Insearch of new bank for my savings account...

NOTE : Because of personal, not adding screenshot/mail attached but it is true 100% to my knowledge.

Thanks.