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[Resolved]  ICICI Bank — credit card application rejected

Address:700102
Website:ICICIbank.com

Dear icici bank,

Few days ago i got a call from icici bank representative to offer a credit card. After checking everything they told me that i am eligible to get a credit card. Then i applied and shared them all my documents. (Application num [protected])

But now i got a mail saying that 'application rejeted'.

I am salaried person having account at icici bank from long time. I was relly trusted this bank. But not anymore. If you are unable to provide or if i am not eligible then why you called me and collected documents? Is that the way you serve a customer? This is really irretating and unexpected. Why are you westing our time?

Seriously, in future i will never accept credit card from your bank and soon i will portout my account from this bank.

— chandan b.
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Feb 7, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2018
ICICI Bank Customer Care's response Dear Chandan,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4p0c8) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 
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Comments

My credit card is blocked and I tried online also but it's still blocked.how to unblocked it.i tried calling customer care also but there it's telling my card is active but can't do online transaction
Reply
ICICI Bank Customer Care's response, Jan 5, 2018
Verified Support
Dear Eti Chouhan

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4p0c8_1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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