[Resolved] ICICI Bank — credit card approved but not delivered due to bank and courier blue dart mistake | |
Hi, My credit card approved from the bank and its shipped by the courier service "Blue dart". I was unavailable at the office and asked to courier service to deliver the courier at my home address. They tried to deliver the courier at my home address and found the address is incorrect, the door number is mismatch which I shared as per my adhaar card. I don't understand how the address got mistyped or mismatch. I am currently unavailable at office to get the card and need the card at my home address. I am complaining this on the bank people how can they put the wrong door number. The courier service is also have ### people they don't coordinate and understand the priority of the customer, directly they Consider the consignee is not available on phone after they tried calling once on the mobile phone number and they didn't answer the calls at all. Courier number AWB[protected] Was this information helpful? | |
Dec 22, 2019 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Nov 21, 2019 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00ugw) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |
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