Claimed

ICICI Bank Complaints & Reviews

3.2
Updated: Jan 2, 2026
Complaints 23755
Resolved
14271
Unresolved
9484
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 433

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Anurag Pandey
from Delhi, Delhi
Nov 7, 2019
Resolved
Report
Copy
Resolved

Address: Varanasi, Uttar Pradesh, 221001

I am sonia pandey, 826.00 rupees has been deducted from my account as dmc/dp chgs till jul-19 dp charges on 28/08/2019. I went to branch to my home branch and asked for closer of the account but they are not ready to help and told me to call customer care. If they can open account from the branch then what they can't close from branch. I am not using that dp account and i want my money back. Icici bank sigra staff is not at all helping their customer and doing fraud what they did in my account opening.

Now i am not in my hometown, and when went to other branch they asked me to visit home branch. I dont understand the use of internet in banking sector and specially if this statement comes from private bank like icici.
Dec 12, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 08, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (996170) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    G
    gandhi284693
    from Delhi, Delhi
    Nov 7, 2019
    Resolved
    Report
    Copy
    Resolved

    Address: 313211

    Hi, there was an amount of 8000 inr debited from sbi atm but transaction not completed but i got a massage from my bank account on 03/09/2019 and i immediately called the icici bank customer care no. And also provided a complain no. Sr[protected].
    But 8000 inr amount not refund in my amount. Many times call s in customer care no but problem not solved.
    Regards,
    Gandhi
    Dec 12, 2019
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Nov 08, 2019
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Saikiran153
      from Mumbai, Maharashtra
      Nov 6, 2019
      Report
      Copy

      Address: Hyderabad, Telangana

      Hi sir every month on 5th i have to pay 1050 and i was maintaining the sufficient amount on that day but ecs was hitting on modnights are any time which was not knowing and there are no any proper hours when i am called to customer care they are just saying it can be hit at any time from midnight to whole day how it can be possible when they are cutting 470 rs twice in a month for only 1050 amount is it fair ???
      I am just paying 2000 extra amount for 1050 repayment amount
      Please look in to the issue and solve as soon as possible
      Indian dhani bulls is the loan repayment partner
      ICICI Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Swapnagayu
        from Chennai, Tamil Nadu
        Nov 6, 2019
        Resolved
        Report
        Copy
        Resolved

        Hi, there was an amount of 4200 inr debited today @11:40 am from my bank account on 06/11/2019 and immediately i got an automated message confirming the transaction and i complained as fraud. However i had never authorized for any standing instruction or payment deduction from my account. I immediately called the bank and blocked my card, also having checked the recipient details icici confirmed its for a gaming site through google pay.
        My question is without authorizing the payment how can the amount be debited from bank. The last transaction done on my google pay account reflecting is 01 nov 2019. How come this payment is not recorded in google pay transaction history. Please refund this amount.
        Regards,
        Swapna
        Dec 7, 2019
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Nov 06, 2019
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          from Mumbai, Maharashtra
          Nov 6, 2019
          Resolved
          Report
          Copy
          Resolved

          Address: Pilibhit, Pilibhit, Uttar Pradesh, 262001

          Issue to know pf balance
          Dear team;
          I naresh pal pan no. Cuspp2634r and employee id 353035 unable to reach to activate my pf balance withdraw. And i am requesting you to assist me to know my pf balance withdraw. I have all of withdraw formalities are complete and send the form and your side receive a massage
          [protected] please update my present status at my mail [protected]@gmail.com

          Regards;
          Naresh pal
          [protected],
          [protected]
          Dec 7, 2019
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Nov 06, 2019
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            G
            GaneshR143
            from Chennai, Tamil Nadu
            Nov 6, 2019
            Resolved
            Report
            Copy
            Resolved

            Dear sir,
            I have got the personal loan from fullerton india. I am paying the loan due on 5th of the every month. Last september 5th is sunday so it will hit on 6th. Unexpectedly my salary not credited on 4th of september. As i know that my account is not having sufficient funds i have deposited my amount in branch on 9 am (I am the first customer to pay in) on 6 th september. Usually ecs will hit my account on 11 pm to 12 pm. But in the evening i am getting message that your ecs has returned due to insufficient funds and charged from my account. I have called customer care and they are saying that ecs will hit any time even before office hours. Is that possible to happen? I want to know... If you have any idea about this please mail me. My email id is [protected]@gmail.com

            Regards
            Ganesh ravichandran
            Dec 7, 2019
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Nov 06, 2019
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Vinitha Dominic
              from Tindivanam, Tamil Nadu
              Nov 6, 2019
              Resolved
              Report
              Copy
              Resolved

              I received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- for the past 2 years of 2017 and 18 now this year also they may detuct the amount automatically from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

              My a/c number:[protected]
              One assist id number: sr[protected]

              Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court. Thanks!
              Dominic savio p
              Dec 22, 2019
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Nov 06, 2019
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                rambvvs
                from Hyderabad, Telangana
                Nov 6, 2019
                Resolved
                Report
                Copy
                Resolved

                After several complaints, they not resolved the issue. They called twice and said resolve the issue but they are not even scared of consumer court.. Almost 3 months completed but no resolution. Complaint id 794547. They have marked complaint has resolved but who gave them rights to mark resolve without resolving the issue they have marked as resolved.
                Dec 8, 2019
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Nov 06, 2019
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  pvssureshkumar
                  from Kakinada, Andhra Pradesh
                  Nov 5, 2019
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: East Godavari, Andhra Pradesh

                  Very urgent:
                  I have done mobile recharge for mobile number [protected] at 17-59 on[protected] for rs 792/- from my account[protected] through netbanking. The reference id. Is [protected]. Twenty four hours passed. Till now ihe mobile is not recharged. It is very urgent for us. Please look in to the matter immediately.
                  It is very urgent for us. Please look in to the matter immediately.
                  It is very urgent for us. Please look in to the matter immediately.
                  It is very urgent for us. Please look in to the matter immediately.
                  It is very urgent for us. Please look in to the matter immediately.
                  It is very urgent for us. Please look in to the matter immediately.
                  It is very urgent for us. Please look in to the matter immediately.
                  It is very urgent for us. Please look in to the matter immediately.
                  Dec 8, 2019
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 05, 2019
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    kuturu sai
                    from Hyderabad, Telangana
                    Nov 5, 2019
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: 500036

                    Hi, i am sairam k from hyderabad. I have cleared my complete outstanding for my icici bank credit card and i was assured that i will received noc with 48 hours. It has been more than 10 days now i have not received noc. I have made payment with cash receipt.

                    Strange thing is people who has assured me that i will have noc now are saying we cannot share you noc and they are giving me free advice to call customer care.

                    I request reply for this from team icici bank hyderabad.

                    I also request team icici hyderabad to be genuine enough to customers
                    Dec 7, 2019
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 05, 2019
                    ICICI Bank Customer Care's response
                    Dear Sairam K,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (986290) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      BADAM RAMESH REDDb. vgrďcvvv. Y
                      from Mumbai, Maharashtra
                      Nov 5, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      paper rolls

                      Address: SY NO 455/16 Laxmipuram, 507114

                      Dear/sir madam
                      We r form laxmipuram sir venketswara filling station we request for paper rolls 27th sep 11th oct 26th oct three times but still we no received the paper rolls we call the customer care service also but still we no received the rolls
                      Reference number 49788942
                      Reference number #49169134
                      Dear merchant partner,

                      We would like to inform you that rolls are delivered as on 12th oct'19...
                      Helpful
                      5 other people found this review helpful
                      5 found this helpful
                      Write a comment
                      Report
                      Copy
                      A
                      AntzNish
                      from Bengaluru, Karnataka
                      Nov 5, 2019
                      Resolved
                      Report
                      Copy
                      Resolved

                      I have been calling the icici fastag support for last 3months to update the rc book of the vehicle and also that the fastag does not work at any toll plaza, they just do not seem to care and provide a solution for the same. I have called n number of times and every time they just create a ticket and do not take any further action on the same. If this continues wil surely stop using the pathetic service.
                      Dec 7, 2019
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 05, 2019
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (984926) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      Dear sir today 890.00 deducted on my account show in vin* Google i don't know what is this please refund my amount my account number[protected]

                      icici fastag does not work - Comment #3577698 - Image #0
                      ICICI Bank Customer Care's response, Nov 5, 2019
                      Verified Support
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
                      I have initiated a balance transfer transaction from icici bank to axis bank

                      The balance got deducted from my icici bank account and not yet credited to axis baneficiary

                      I have got a message that request timed out

                      icici fastag does not work - Comment #3577745 - Image #0
                      Axis Bank Customer Care's response, Nov 5, 2019
                      Hi, we are here to help! We request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx to raise a dispute on the referred transaction. Regards, Team Axis Bank.
                      ICICI Bank Customer Care's response, Nov 5, 2019
                      Verified Support
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (984926_01) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      Helpful
                      Found this helpful?
                      2 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        vive0001
                        from Delhi, Delhi
                        Nov 4, 2019
                        Report
                        Copy

                        Am very irritated from services which I am getting from your bankers.

                        Dear Sir, every month I am facing the same issue.

                        Last month I left sufficient amount in my account to get deducted against the credit card but I received a message that we due to insufficient we are unable to deduct the EMI and they levied penalty on me and I tried to get in touch with your customer care representatives from my registered contact number, your IVR system did not allow me to get in touch with them. I tried multiple times.

                        Now please suggest me where should I go?

                        Every month I have been paying more than my EMI but still the outstanding amount if reflecting as Rs. 26, 500 when the credit card limit is Rs. 25, 000.

                        Then again I made a mistake, I again made a purchase of Rs. 8787 through the credit card of ICICI bank and I tried 3 time to convert that amount into EMI’s but every time system accepts my request and after every 3-4 days I am getting message that we regret to convert that amount into EMI.

                        I want to know sir, am I joke a to your bank?

                        Till when your employees keep harassing me?

                        This time I am on a very serious note and very frustrated, I got this account opened to make my life easier but my relationship and my trust with your bank has become the biggest problem of my life.

                        I want a resolution with justice at earliest and I really want to close this account and to close this credit card.

                        When I joined my new organization they gave me an option to open salary account with Axis bank but I am a fool who trusted in your bank and gave account details of your bank.

                        I really don’t want to write to you but sir I am not even able to connect with your representatives.

                        Request you to do the needful.

                        If anyone wants to talk to me kindly call me on [protected].
                        ICICI Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Pakki Chandrasekhar
                          from Attingal, Kerala
                          Nov 4, 2019
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: GOPALA PATNAM, 530027

                          I had never asked for the one assist plan. Also a sum of rs 1899 has been debited from my account without my consent. Please disable this one assist plan as soon as possible and refund my total amount which has been deducted under this scheme. Otherwise i am going to close my account with and also complaint to consumer court.

                          Icici a/c no[protected]
                          Mobile : [protected]
                          Name potnuru laxmi narayanamma

                          Thanks
                          Laxmi p
                          Dec 7, 2019
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 04, 2019
                          ICICI Bank Customer Care's response
                          Dear Pakki Chandrasekhar,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
                          Hi, My name is Suresh.
                          Today, ICICI bank has charged me ₹354 as MM charges. I have absolutely no idea why they have deducted these charges without my knowledge. Kindly revert this charge to have to customer trust. I have been a customer since 2005.

                          deactivation of one assist plan and refund - Comment #3577792 - Image #0
                          ICICI Bank Customer Care's response, Nov 5, 2019
                          Verified Support
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (982833_01) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            nagendra suresh
                            from Mumbai, Maharashtra
                            Nov 4, 2019
                            Resolved
                            Report
                            Copy
                            Resolved

                            surcharge dt:20/10/19 mcc 5541

                            Address: Khammam, Andhra Pradesh, 507101

                            My icici account is charged with the following surcharges from icici bank for using the debit card at petrol bunks, i am really not sure why icici is charging for the digital transaction?? All charges happened on date 24/10/2019
                            Surcharge dt:20/10/19 mcc 5541 — rs 118
                            Surcharge dt:17/10/19 mcc 5541 — — rs 118
                            Surcharge dt:22/10/19 mcc 5541 — rs 94
                            Government is encouraging the digital payments, where as...
                            Helpful
                            10 other people found this review helpful
                            10 found this helpful
                            1 Comment
                            Report
                            Copy
                            R
                            Rahul Lanka
                            from Bengaluru, Karnataka
                            Nov 4, 2019
                            Report
                            Copy

                            Hi All,

                            I had a loan with ICici bank and recently closed the old one by taking a new loan.

                            As loan officer said insurance amount of closed loan should be credited back to my account with 15 days. However, it did not happen. I called the customer care team they never resolved the issue after 2 hours on hold even.

                            I want my insurance asap, otherwise gonna submit case again icici with consumer court.

                            Regards
                            Rahul
                            [protected]
                            ICICI Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sharique Nasim
                              Nov 4, 2019
                              Report
                              Copy

                              Address: Kolkata, West Bengal

                              I haven't subscribed to my money service but still, an annual fee 354.00 rupees got deducted from my account for the same service, and any number of calls to the customer care didn't help, and i never got the amount back. Please unsubscribe me from my money service and pay back my money.

                              Details: bil/[protected]/mm annual fee aug1
                              9-jul20/1478892

                              Contact no : +91-[protected]
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 04, 2019
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
                              Nov 05, 2019
                              Updated by Sharique Nasim
                              Please get this resolved quickly else I have to explore some other Bank to switch my account to that.
                              Verified Support
                              Nov 05, 2019
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
                              Nov 08, 2019
                              Updated by Sharique Nasim
                              Its really annoying that there is no response from ICICI Customer care team till date, only automated messages are being sent without any resolution
                              My icici bank account is debited with INR826.00 recently with description DMC/IN[protected] DP CHGS TILL SEP-1. I was informed there is no charges for dmat account. Still there is a debit in my account. This is unfair. Please help me.
                              ICICI Bank Customer Care's response, Nov 5, 2019
                              Verified Support
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (981682_001) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                KapilPatil
                                from Pune, Maharashtra
                                Nov 4, 2019
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Sukhwani corner, flat no 24, wing-A, 3RD Floor, akurdi pune 411035, 411035

                                To,
                                Rbi head,

                                Respected sir,

                                Sub. : unauthorized transaction made from my icici bank salary account.

                                I am kapil krishna patil staying in akurdi, pune (Maharashtra). I have an salary account in icici bank with account no[protected]. Today morning my account is debited with total 50000 rupees’ amount with some unauthorized transaction. Someone from other location did 5 cash withdrawal of 10000 rs transaction on 29/10/2019. This is an fraud case, someone did clone of my debit card and did cash withdrawal.

                                These 5 cash withdrawal transaction on rs 10000 each were made against merchant name (Nfs/00079054/cash wdl) on 29/10/2019 in gaya (Bihar)

                                I did block my icici debit card ([protected]) and also filled the dispute form in icici bank chinchwad branch, pune. A complaint also register in icici bank for this unauthorised transaction. (Complaint no: sr[protected].

                                I have also register an complaint in local police station and cyber cell pi in pimpri chinchwad office, pune.

                                I seek your help and request you to kindly investigate this case and refund my money back.
                                +5 photos
                                Dec 5, 2019
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 04, 2019
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
                                Below is the complaint number which i did registered on 29/10/2019.
                                Complaint Number: SR[protected]
                                ICICI Bank Customer Care's response, Nov 5, 2019
                                Verified Support
                                Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
                                Workout any OTP money debits automatically from my ICICI Bank account. Suddenly in midnight sms came from Bank... And regularly amount debited. I can't able to contact Bank also.. Then i changed my pin and again again amount debited from my account .

                                dispute transaction made on my salary account - Comment #3577554 - Image #0
                                ICICI Bank Customer Care's response, Nov 5, 2019
                                Verified Support
                                Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
                                Account Name- Ashwary Omer
                                Account Number[protected]
                                Ifsc- ICIC0002413

                                Bank deduct Money from my account Unusually.
                                I want my money back.
                                total amount is 415+415+182.
                                ICICI Bank Customer Care's response, Nov 5, 2019
                                Verified Support
                                Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
                                I tried to transfer funds and tried to do grid validation. Despite putting correct values, I was asked to put correct values and after 3 times I could not complete transactions. I am stuck for the last 10 days and my visit to nearest branch has not helped. Please help me to activate my debit card and oblige.
                                ICICI Bank Customer Care's response, Nov 5, 2019
                                Verified Support
                                Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
                                Helpful
                                Found this helpful?
                                4 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Shaikh rizzz
                                  from Delhi, Delhi
                                  Nov 3, 2019
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Godrej it park branch, p-2, firojshah nagar, vikroli west,, Mumbai City, Maharashtra, 400079

                                  I was took 47000/- from credit card and i forwarded request to bank i want pay credit amount in installment but the request rejected then i reached with customer care and on call the floor supervisor had promised me once i will paid minimum amount then she will convert it. After paid minimum amount she was not reveiving call and also not forward my call to her it means bank has fraud and cheat me because of after a month bank charged me approxe 8000/-rs. And i once again trying to connect with customer care they did not answer me.
                                  After i got lots of issues nad mentally torture then i decided i want to make a big complaint on this branch please i request you take a big action.
                                  Dec 6, 2019
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Nov 03, 2019
                                  Updated by Shaikh rizzz
                                  One more thing is that i already paid my actual amount to bank but nobody response everyone has to charge only intrest or ect.
                                  Verified Support
                                  Nov 04, 2019
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (981442) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    ActiveCitizen12
                                    Nov 2, 2019
                                    Report
                                    Copy

                                    I haven't subscribed to my money service but still, an annual fee 354.00 rupees got deducted from my account for the same service, and any number of calls to customer care didn't help, and i never got the amount back. Please unsubscribe me from my money service and pay back my money. I am a long time customer and i certainly did not like this backdoor transaction.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit