[Resolved] ICICI Bank — credit card auto — debit charges

Kirtantp

from Pune, Maharashtra

Address:

Anand, Gujarat, 388001

I had an icici credit card with your bank and used it for 2 months. I was charged an amount of approx 500 rupees last month with reason sighted as auto-debit failure.

However, i surely remember i've not opted for any such facility. I have paid the remaining bill amount and blocked my credit card. Kindly help.

Credit card no. [protected]

Still wondering how can icici hit such a low in customer service?

Was this information helpful?

No (0)

Yes (0)

Sep 14, 2020

Complaint marked as Resolved

Charge reversed finally. Thank you

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2019

ICICI Bank Customer Care's response Dear Kirtantp,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Oct 17, 2019

Updated by Kirtantp Did get a call from Mr. Abhishek from a Mumbai landline number. A solution was promised in 3-4 days. ICICI Team, could you please provide me with an update?