[Resolved]  ICICI Bank — Credit card auto debit ivr faulty system due to suffering for wrong panalty and call from collection department of icici bank

Address:	380061
Website:	Grievance Form on infinity.icicibank.co.in/salesEARWeb/.../escalationForm3.jsp

First week of February I Register for Autodebit Fesility on IVR System by Cutomer Care of ICICI Bank for Credit card Due Amount, I have bank Saving a/c in icici bank. I have credit card also so that I was register for autodebit fesility in ICICI customer care by my mobile phone on ICICI Bank Credit card Customer care IVR system. I give my bank a/c and all detail and talk with customer executive regarding autodebit fesility and their customer executive told next time autodebit "ho jayega" so that due amount in month of February. I not drop cheque on bank but any technical mistake autodebit not done so. I call regarding this issue on cutomer care on[protected] to[protected] but cutomer care execute say autodebit not done so that next time "auto debit ho jayega" I asked again on[protected] customer care executive today on morning and I ask auto debit "ho jayega" then he told me autodebit IVR entry is not available so that I complain regarding this matter so why I suffering from bear to late payment charges and call regarding this so that I am not satisfied service and why this happened oftain so I request to you solved my problem autodebit fesility and my due payment. there side whatsoever any technical fault. so that why I sufer this. kinldy solved my problem as ealry as possible I awaiting your replay. Thanking your.
I done complain regarding this mater on website Grievance Form on[protected] but till not replay me.