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[Resolved]  ICICI Bank — Credit card balance

Address:Shivpuri, Madhya Pradesh, 473551
Website:www.consumercomplaints.in

Hello sir,
my credit card no. is Platinum [protected] in which there is extra balance of 5335 rupees. I want to close my credit card account. For this purpose I went to Indore branch on 21.2.16. Branch people told me that I have to transfer my credit balance to saving account and this can be done by talking customer care. I called customer care but they told it is not possible. Now I am not able to understand how will i get my balance. Branch Indore and customercare are giving different different answers and don't want to solve my problem. By this way I am sorry to say that I am not satisfied by your bank serviceS.
please solve my problem. My phone no. Is [protected]
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Aug 5, 2021
Complaint marked as Resolved 
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Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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