[Resolved] ICICI Bank — credit card bill convert to emi without my consent.
E
emmanuel trevor
from Bengaluru, Karnataka
Was enquiring about converting my Credit card balance to EMIs. The ICICI employee, Selva, did the conversion to EMIs without my approval. According to the attached letter my EMIs start on the 10th of April (in 3 days) and this letter also threatens legal action if not paid. I have recorded the calls from Mr. Selva and yesterday's interaction as well would be glad to share them.
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May 8, 2018
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 07, 2018
ICICI Bank Customer Care's response Dear Emmanuel Trevor,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4z1mp) in the subject line of your email. Our official will assist you.
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