[Resolved] ICICI Bank — Credit card bill payment Failed

sujay nath

Sep 28, 2022

Address:

Kolkata

I have made a transaction through icici imobile app for paying my credit card current outstanding bill amt of 6829. The amt got deducted o stantly from my Axis bank account. But from ICICI i did not get any status, message or email regarding my bill payment. I need to know whether the payment got failed or not. As the amt is deducted from myAxis account. If there is so mutch glitch while paying the credit card bill amount in advance, then there is no point ofusing ICICI credit card. Please help me with this issue.

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Nov 3, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Sep 28, 2022

Updated by sujay nath Attached successful transaction status from Axis bank for icici credit card bill payment. Still no confirmation from Icici bank

Verified Support

Oct 03, 2022

ICICI Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0eh6r) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team