[Resolved]  ICICI Bank — credit card billing discripency

Address:

Thiruvananthapuram, Kerala

I am holding ICICI credit card bearing no [protected]. I have made the payment for last month before pay by date (that is 7th of every month.) But in this moth bill I was levied late payment fee surchage and interest amounting to Rs 722/- Previously I was making the payment directly to ICICI bank but to to the introduction of fee for that I started remitting cheque. But even after correct payment the late payment fee is imposed on me, From the date on which this bill was received I was trying to call the customer care[protected] and all other numbers pinted on back of the credit card, But I am continuously getting the reply all routes are busy.Hence I am filing this written complaint. Please do the needful to reverse the late payment fee and other charges since I have made the payment on 5th of last month. Regards Rakhee.J