Icici Bank — credit card closed request still it is showing in active mode

 
1 Review
India
 ranjith_dev on Nov 24, 2019
Hi team,

I have blocked my credit card in july 06 2016, could you please close or cancel my credit card account.
When i had checked my cibil the icici credit card is still in active, please close my account and update in cibil.

I have sent a many remainder mails but still no body has responded.
Regards,

Credit card no: 5241 xxxx xxxx 9007

Ranjith

91-[protected]

Complaint Status


[Nov 24, 2019] ICICI Bank customer support has been notified about the posted complaint.
Updated by ranjith_dev, Nov 24, 2019
I have shared last 4 digits of creit card number as a customer id.
Verified Support
ICICI Bank Customer Care's response, Nov 25, 2019
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Updated by ranjith_dev, Dec 08, 2019
No communication so far and the card was already blocker in year 2016, no need to have any discussion here I am requesting to close my account. Hope you understood.
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    Customer satisfaction rating
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    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    Icici Bank - credit card closed request still it is showing in active mode