ICICI Bank — credit card closed request still it is showing in active mode

Hi team,

I have blocked my credit card in july 06 2016, could you please close or cancel my credit card account.
When i had checked my cibil the icici credit card is still in active, please close my account and update in cibil.

I have sent a many remainder mails but still no body has responded.
Regards,

Credit card no: 5241 xxxx xxxx 9007

Ranjith

91-[protected]
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ICICI Bank customer support has been notified about the posted complaint.
Nov 24, 2019
Updated by ranjith_dev
I have shared last 4 digits of creit card number as a customer id.
Verified Support
Nov 25, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Dec 08, 2019
Updated by ranjith_dev
No communication so far and the card was already blocker in year 2016, no need to have any discussion here I am requesting to close my account. Hope you understood.
Jan 25, 2020
Updated by ranjith_dev
Pathetic, no response so far.
This account blocked in July 2016, but so far it is not reflected as closed in my Cibil.
Could you please close my credit card.
May 26, 2020
Updated by ranjith_dev
I am asking to close my account.
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