Am very irritated from services which I am getting from your bankers.
Dear Sir, every month I am facing the same issue.
Last month I left sufficient amount in my account to get deducted against the credit card but I received a message that we due to insufficient we are unable to deduct the EMI and they levied penalty on me and I tried to get in touch with your customer care representatives from my registered contact number, your IVR system did not allow me to get in touch with them. I tried multiple times.
Now please suggest me where should I go?
Every month I have been paying more than my EMI but still the outstanding amount if reflecting as Rs. 26, 500 when the credit card limit is Rs. 25, 000.
Then again I made a mistake, I again made a purchase of Rs. 8787 through the credit card of ICICI bank and I tried 3 time to convert that amount into EMI’s but every time system accepts my request and after every 3-4 days I am getting message that we regret to convert that amount into EMI.
I want to know sir, am I joke a to your bank?
Till when your employees keep harassing me?
This time I am on a very serious note and very frustrated, I got this account opened to make my life easier but my relationship and my trust with your bank has become the biggest problem of my life.
I want a resolution with justice at earliest and I really want to close this account and to close this credit card.
When I joined my new organization they gave me an option to open salary account with Axis bank but I am a fool who trusted in your bank and gave account details of your bank.
I really don’t want to write to you but sir I am not even able to connect with your representatives.
Request you to do the needful.
If anyone wants to talk to me kindly call me on [protected].
ICICI Bank customer support has been notified about the posted complaint.
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team