[Resolved] ICICI Bank — credit card customer care unable to connect

saini37

Address:	K BLOCK, HOUSE NO. - 77, 110083
Website:	www.icici.com

I am using icici credit card since more than a year today i tried to call the customer care team to get the information about my card but i am unable to connect with all the numbers, not even credit card hotlist or block number if in case i lost my card. I dont know why they mention these numbers on there website even i tried those number from three service provider.

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What would happen if i lost my credit card and i have to block it because numbers are not contactable then who would be responsible for suspicious transaction.

Thanks,
Pawan saini
[protected]
Credit card - [protected]
25/04/2019

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May 29, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2019

ICICI Bank Customer Care's response Dear Customer,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

May 04, 2019

Updated by saini37 I am waiting for same...

Thanks for reply