[Resolved] ICICI Bank — credit card : email address change

Salmanfr

Address:

Pune, Maharashtra, 411033

Hello
This is salman rajiwate
I have called so many times to customer care of icici bank for email id change. All the emails are landing into my previous company's email id, i want them on my personal id. Also i have visited blue ridge pune branch three times with my electricity bill to get the address changed. But the responses i get are different everytime and frustrating. They are not accepting online copy of electricity bill which is valid as per the law.
It's been 10 days i have not yet received my renewed credit card which got expired because of address change.
Please take a note and resolve this issue soon.

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Oct 22, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (812986) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Comments

shagundeep singh

My name is shagundeep singh my account is activated last night as i got my student gic with icici bank canada and this morning i got message that 8000$ deducted from my account for dr.tran for funding as i checked it online it seems like a clear case of fraud so i want my money back as soon as possible.

ICICI Bank Customer Care's response, Sep 18, 2019

Verified Support

Dear shagundeep singh,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (812986) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team