[Resolved] ICICI Bank — Credit Card EMI deduction dispute

said36000

Sep 22, 2022

Address: Gurgaon

Hi,

I purchased a subscription from Fittr for 9000 rupees on EMI through my credit card however I have cancelled it and got the refund as well from Fittr. But the bank is still deducting my EMIs. Last month I have paid one EMI and one EMI is pending for this month as well. The merchant has asked me to check with bank as they have already processed the refund.

ARN number[protected]

Please solve this dispute

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Oct 28, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0duuk) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team