[Resolved]  ICICI Bank — credit card fake offer

Website:www.icicibank.com

I am a customer of icici bank. Few days ago i got a call from icici bank executive and told me that i am eligible for lifetime free coral credit card. There are also no joining fees. I applied for the same online. I got my online application number:[protected]. I also got my card number. I was informed through a call from icici bank executive that i shall get my credit card delivered within 7 days. Today almost 1 month passed. I did not get my credit card. I contacted icici bank customer care but every time i got fake promises and extension of dates to resolve the problem. G. Sivasandeep, sonal kumari, s. Aman, surekha - these are the names of icici bank customer care executives with whom i interacted but did not get solution to my problem. Even on today i have not received my credit card. Same case happened with me in last year also. I applied for credit card but did not get delivered. But at that time i took the matter lightly and did not make any complaints or anything. But this time i am not going to keep mum. I am sharing this experience on facebook, whatsapp and other social media. Even i am going to write to rbi so that such banks can stop such fake activities. First of all i posted a complaint on this website and now i will use all other medias to share this and make people aware.
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Feb 14, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 14, 2019
ICICI Bank Customer Care's response
Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5kni2) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Jan 14, 2019
Updated by naikbhavin
I am already in communication with your bank but nobody is responding towards solution of the issue. However I will mail as suggested by you. Let see my problem gets solved or not.
Jan 18, 2019
Updated by naikbhavin
Still the problem is unsolved. Everytime bank is giving new time line to resolve the problem.
Feb 20, 2019
Updated by naikbhavin
Finally bank provided attention and I got my credit card.
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