ICICI Bank Credit Card — Fraudulent transactions are not taken care in spite of having insured car

Address:

Kolkata, West Bengal, 50007

Respected Sir,

My ICICI Bank Card number ending with 2005 has been stolen in DMart Citi Bank, Ramanthapur. Till the time I realized it is stolen and I blocked the card, the thief withdrew Rs.10, 000.00 from an ATM.

When I took this card, I was said that it is insured. But ICICI Bank is unwilling to take any care of this matter and they asked me to pay for it including Interest and Service Tax.

Since the statement is not generated yet, I asked the Customer Care from which ATM my money has been withdrawn. They are not willing to say that as well.

So, I would request you to look into this matter and make ICICI Bank take care of situation as this is my hard earned money.

Best Regards,
Sharmili Sen
Contact No. +91-[protected]