[Resolved] ICICI Bank — credit card : interest charges | |||
I am existing card holder and having good relationship with icici in last 10 yrs Currently there is high interest charges amount applied in last month statement due to lot of miscommunication happened due to generated new cards and last month and two new card issued & i had block two card due to not working properly and reissue the cards and thats reason why i m not able to clear idea about total all dues And i only left 60 k is pending. I have few question as mentioned 1 pfa amex screen shots mention clearly i have individual credit card with different due dates and credit limit why icici bank is not following the correct guidelines as per protocol and that is reason i am not faith with icici to pay hughes interest amount. 2. As discussed with umakat (+[protected]) he is not agree to waiver of the interest amount even i explain the total scenario which is bank is not giving me call if we missed the outstanding amount and why they are not maintaining separate accounts even you have different variety’s of card. 3 if we have relationship with any other bank they need to waiver of the interest charges recently i have example of amex card and i explain them the issue and as per track record they give me full waived of the interest amount. 4. Icici bank is not customer oriented company and misbehaving with customer and not giving proper solutions. Please make sure you will consider my request and help me to give justic for wavier of interest amount. I have attached Was this information helpful? | |||
Feb 7, 2019 Complaint marked as Resolved [email protected]
Above email communicate going on With below subject line
000F6aE40F56J2EF:Re Re Fwd Compliments from Khalid/ ICICI Bank customer support has been notified about the posted complaint. Verified Support Feb 08, 2019 ICICI Bank Customer Care's response Dear Customer (Saleha786), We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (041319) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||
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