[Resolved]  ICICI Bank — Credit card interest wave off

Address:Lucknow, Uttar Pradesh, 226003

Dear Sir
Mysel[censored]sing an ICICi credit card no [protected] of which my my last payment due date on 5th Oct-16 i have to pay Rs- 4254.50, for which i have paid Rs- 1500 through net banking

The rest amount of Rs- 2755 was paid by an I Mobile app on same day
But unfortunately i did not get the SMS, at that time i thought that this was might be of network issue

But today when i receive the statement for Oct-16, i get to know that Rs-2755 was not credited in your account
and i got the penalty of Interest Charges of rs- 352.29 and Service Tax of rs-52.84

Which was actually a burden for me,
I understand that ICICI people will say that i should look after the situations which cause me trouble

But its a a humble request that kindly consider the waiver of rs-405.13

Waiting for positive response from your side

regards
Amrita khanna
ICICI Academy for skills
Lucknow
[protected]
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Nov 21, 2016
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2016
ICICI Bank Customer Care's response
Dear Ms. Khanna,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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