[Resolved]  ICICI Bank — Credit card late payment fee

I have defaulted two two days in repaying my credit card bill. I was on travel and i forgot to pay. a person from icici credit card called me and reminded me that my credit card bill is overdue and i have to pay immediately to avoid late payment charges. i have assured them and paid my total due on the same day. I received my next month bill and i have been charged 750+ GST on my bill for late payment fee. i contacted customer care and informed them the total story but they simply rejected my request for late payment fee reversal. Why icici people make fake promises if they cant do so. pakka cheating.