ICICI Bank — Credit Card Limit Enhance SR[protected]

I have request for my ICICI Credit card Limit enhance. Submitted all the documents which requested but at the Last they said sorry! I really hurt when Level 3 Officer talk with rough language . I want to said to her before they disconnect call. their tone of talking is Totally rubbish. She put down call. She did not listen my concern. Feeling sham to using icici credit card.

service request no SR[protected]
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ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 02, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Feb 02, 2022
Updated by shyam4560
They do not enhance my credit limit on the card Hence, I have a Good Cibil Score and have a good Income. Even I have submitted all the documents they requested. On the call they do not listen me, just say sorry and put the call.

Totally unethical behavior!
Feb 04, 2022
Updated by shyam4560
All Banks respect those customers who have a good cibil score, make payments on time, gentle useage of credit & who are financial responsible but ICICI Bank does not value all of this factors. Since oct 2020 I am using ICICI Credit Card but does not enhance Credit Limit.
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