[Resolved] ICICI Bank — Credit card marketing executive cheated me

Vasukishore

from Hyderabad, Telangana

Address:

500016

Hi, I got a call from [protected] from a lady called Neha, saying that my cebiel score is good and I am eligible for a life time free credit card and collected all my documents. After the application was sent for processing I was told that this card is not a free card, the application number is as follows: ICICI Credit Card Application Ref. No[protected], HYDERABAD I had asked the lady again and again before submitting my documents if it is a free card she said yes, but she had cheated me by processing it for not a free card. She could have tampered my application form and filled in for a chargeable card.. I want this card to be cancelled and suitable action taken on this Lady. Thanks..

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Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2015

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2xlle) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team