With reference to the above I requested you for cancellation of card subsequently I received a mail from you on[protected] stating that my card has been de activated and there are NO DUES on my card. Surprisingly today I received a mail that I have to pay 3005/- and my name put in CIBIL.. For your information I am informing you that I am not using the card Since 7 months, How can be dues on my card. I never expected thi type of behaviour of such a big organisation. Please correct and inform me accordingly. THIS IS THE LETTER SENT BY YOU FOR YOUR REFERENCE.
00036aA9G7EPCM4R:level1complaint/Credit Card
Inbox
x
customer.[protected]@icicibank.com
12/29/14 (8 days ago)
to me
Dear Mr. Rao,
We understand your concern.
We have tried to contact you on mobile number XXXXXXXX57 at 11.38 am, however we could not reach you.
We confirm that as on December 29, 2014, your credit card is permanently de-activated .
As on December 29, 2014, there is no outstanding due in your credit card account .
We seek your co-operation in helping us serve you better.
Sincerely,
Tejaswini,
Customer Service Officer
ICICI Bank Limited Was this information helpful? |
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