ICICI Bank — credit card not received even after 1.5 months passed

Address:

Kanpur, Uttar Pradesh, 208020

My application form no. Is n[protected] for credit card
Date of application 02/08/2017
Till date no status i have received. As per the promised been made by the sales exicutive mr. Pravin sachan
And also written on the acknowledgement slip that card
Will be ready in 21 days but now a whole month is gone.
Even if we check the status online with application no. But i don't get any status.

I would request for the needful action as if something goes wrong and is been miss used by some one then i wont' be responsible for this.