[Resolved]  ICICI Bank — Credit Card Not yet Issued Pending since July

Address:

Chennai, Tamil Nadu

Hi, I have applied for the ICICI credit card in month of July 2014. After which I never got any reverts from the bank. Then again I got a call from one of the Sales Representative in the month of August who said that there was some issue with the server so the July application got cancelled and you would have to reply and I did the same. After this there was no communication from the bank till September end and meanwhile I was trying to reach the bank representative through customer care online number. And in the month of September when I was able to contact the representative, she said that the second application was rejected because your initial application has been approved and told that they had dispatched it to the mailing address in Madanandapuram; I agreed to them and gave them my official address to re - dispatch it which again got extended till I contacted them through their online complaints section. After that I got a call saying they will dispatch the card to my office address after re confirming but still no result... This only shows the bank is least bother of any request from the customer... I'm the customer of the bank since last 6 years where I have my both Salaried and Loan account with the bank and the experiences with these department were really awesome. I would ask bank to have some control on their credit card department who is making the experiences and relation bad with the bank.