[Resolved] ICICI Bank — Credit Card offering and decline with no reason. | |||
Dear Team, I got a call from ICICI employees at icici bank and saying I am eligible for credit card. After, address verification and all other verification has no issues was the update i got later and suddenly they are declined the credit card and giving alternate option to take secure card making fixed deposit. Before submitting itself, I clearly told them and explained myself whatever I have and there is no salary account or any secured deposits with them. But, their team promised that is not an issue and for my documents, Ill definetly eligible person. Don't those people not aware on their bank policies well or not? or they thinked all us are simply sitting without any work. I told them clearly if no chance then tell me in advance i dont want waste my time and put efforts. They give fake promises and telling based on bank policy not eligible. This is completely a cheating. Anyhow, after such a bad experience, I don't need any of their offers or cards, but I need my documents whichever I have submitted back. I don't want to waste my time to communicating with this bank again so I need my documents back in courier to my residential address. Please help to get my documents back. I don't want to keep my personal details like address proof, slips, statements etc., Please do the needful. Thank you, Was this information helpful? | |||
Complaint marked as Resolved
They not solved it but because of my busy time and they marked my name and number to not to call or email. At least I will not receive fake offers and emails so that I am withdraw it. ICICI Bank customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Hi,
I didn't showed any interest to apply a credit card with them. I have to mention one more thing is that the same day I applied a card, I receive a spam calls and while tracking that showed, it is someone from ICICI only. After a week started receive advertisements, when i check they shared my information. I complaint about it also through phone call but no response. Also, even though I didn't show any interest to apply a card, they have called first giving lots of offers and my salary, address proof everything is fine based on their policies and I am eligible first then with in a week policies changed???. At least they should have tell some logic reason instead of saying just a word "policy policy policy". Later on they are suggesting to make fixed deposit is kind of a joke. I think they are collecting data's to make them do deposits and savings with them but this is not a trustful way of treating customers!
However, happened is happened, I got a call from them today and they said they cannot send the documents back based on their policy, what is such policy? I don't have time to fight for this? But, I need an email confirmation for sure like a wording says, "all my documents are safe and they removed all my records from their system so no one able to misuse it" and further I don't like to receive any of their emails fill my inbox. Can you please do the needful to get email confirmation ASAP. Thanks,
I didn't showed any interest to apply a credit card with them. I have to mention one more thing is that the same day I applied a card, I receive a spam calls and while tracking that showed, it is someone from ICICI only. After a week started receive advertisements, when i check they shared my information. I complaint about it also through phone call but no response. Also, even though I didn't show any interest to apply a card, they have called first giving lots of offers and my salary, address proof everything is fine based on their policies and I am eligible first then with in a week policies changed???. At least they should have tell some logic reason instead of saying just a word "policy policy policy". Later on they are suggesting to make fixed deposit is kind of a joke. I think they are collecting data's to make them do deposits and savings with them but this is not a trustful way of treating customers!
However, happened is happened, I got a call from them today and they said they cannot send the documents back based on their policy, what is such policy? I don't have time to fight for this? But, I need an email confirmation for sure like a wording says, "all my documents are safe and they removed all my records from their system so no one able to misuse it" and further I don't like to receive any of their emails fill my inbox. Can you please do the needful to get email confirmation ASAP. Thanks,
I got an email confirmation so I withdraw this case. Thank you so much for your help.
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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I didn't showed any interest to apply a credit card with them. I have to mention one more thing is that the same day I applied a card, I receive a spam calls and while tracking that showed, it is someone from ICICI only. After a week started receive advertisements, when i check they shared my information. I complaint about it also through phone call but no response. Also, even though I didn't show any interest to apply a card, they have called first giving lots of offers and my salary, address proof everything is fine based on their policies and I am eligible first then with in a week policies changed???. At least they should have tell some logic reason instead of saying just a word "policy policy policy". Later on they are suggesting to make fixed deposit is kind of a joke. I think they are collecting data's to make them do deposits and savings with them but this is not a trustful way of treating customers!
However, happened is happened, I got a call from them today and they said they cannot send the documents back based on their policy, what is such policy? I don't have time to fight for this? But, I need an email confirmation for sure like a wording says, "all my documents are safe and they removed all my records from their system so no one able to misuse it" and further I don't like to receive any of their emails fill my inbox. Can you please do the needful to get email confirmation ASAP. Thanks,