[Resolved]  ICICI Bank — Credit card payment issue

Address:	110029
Website:	www.icicibank.com

I have an icici bank credit card with card no [protected] . With an unfortunate event, i lost my job and i missed two of the payments to pay. I somehow manage to pay the minimum payment which was being asked to pay by the collection agent from the bank. I got the receipts of the payment too. They also advised me to pay some payment so that the card could be in active mode and wouldnt get permanently blocked . I managed to pay whatever i had just to show my intentions towards continuing the card and have an amicable relationship with the bank. I got the statement for the month of march 2016 where it was showing i have to pay 14k as minimum payment. I was supposed to get some payment from my previous organisation and i provided my icici bank account number so that i can pay 14k for the minimum payment and rest i can take care every month in regular installment. Now i could see that icici bank has swiped away all the money that had including interest amount and even permanently blocked my card. I have few questions here :
if i had bad intention of not paying the amount, then i would not have given icici bank account number to my previous org and rather i would have provided a different account number. Then who gave the authority to withdraw my money without my consent?
i need my card to get activated with immediate effect if icici bank has got all the money they required including unwanted interests charges. Why they put it a permanent block on it?
why the collection agents gave me wrong info that my card would be active if i make some payments?
why they didn't give me an option of making the payment in installment if they already blocked my card and giving me an option of settlement?
why was the regular statement showing the minimum payment to be paid if they dont want the card to be active?
if i would have paid the minimum payment of 14k as asked for, what would the status then?