ICICI Bank — Credit card payment to https://www.lexicondj.com

Address:	Delhi
Website:	icicibank.com

I have been trying to pay for a software (lexicondj) that is by an international company and the payment has been declined twice despite the transaction fees and GST of rupees 108.2 being deducted from my credit card twice already. I have tried speaking to customer care but it takes about half an hour to reach a representative and after that they say that the call will be transferred to the credit card department but instead it just goes back to the IVR response system and I have to wait another half hour to get any communication. I have international transactions enabled on the card and have purchased similar software before. When I try to dispute the transaction with their dedicated helpline I get an IVR response and the only option is to block card.