[Resolved]  ICICI Bank — Credit card people blocked saving account

Address:Branch Janak Puri, B-Block, New Delhi

My Saving Account and Credit Card both with ICICI Bank. because of lock down in previous few months my credit card payments ware not accurate but i still managed to pay them some amount every month to avoid late payment charges on my credit card. And this charges are reversed on my statement all the time except this October 2020, they charged me late payment charges. as per my statement my minimum payment was due on 26th October so I paid minimum payment before due date. Now i come to know they blocked my saving account on 23rd October 2020, for the recovery of full credit card balance. If i am paying them Minimum charges as per my statement on due date than how can they ask for full payment in one go and block my saving account too. i am suffering too much. please remove lian from my saving account with immediate affect.
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Aug 9, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a16n2x) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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