[Resolved]  ICICI Bank — credit card protection call

Address:Patna, Bihar, 803202

I have recently applied for a credit card of ICICI and i got one. The first bill hasn't generated yet. Today I received a call from ICICI that you will be charged Rs1399 for some protection. I said I haven't been informed about it. They said again that it is for protection for all cards and you will receive the bill of this amount, do you understand. I said yes I understand but I haven't asked for it. They said it's for protection.

Later, I talked to the agent who assisted me to get card said no such amount is needed to be paid.
Then I came here on this forum and I got to know it has happened before. I fear I will also be charged. I don't want any additional plan or feature. Kindly don't give me the bill for that. If i get that I won't pay and I will surrender the card also.
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Aug 27, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 25, 2019
ICICI Bank Customer Care's response
Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (insert post ID here) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Please refund my 349 rupees as the amount has been debited but recharge hasnot been done. Paid by bhim upi app.
ICICI Bank Customer Care's response, Jul 26, 2019
Verified Support
Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (621469_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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