ICICI Bank — credit card recovery team

I have some outstanding payment of my credit card number, and been telling the recovery team that I will pay a part of the due amount by the 12th of March. And also have been writing to complain against the recovery team and their harassment.

Today I got a call from a recovery guy and a girl from the numbers;

1. [protected]
2. [protected]
3. [protected]
4. +[protected]
5. [protected]

The initial 2~3 mins we had sensible discussion and I told him the same thing that I will be making the payment by 8th or 12th March, upon which he started abusing me and my family by saying that "Tera khandan defaulter hain", "Tu paise le ke bhag gaya hain", "Teri aukaat nahi hain paise bharne ki", "Tere ghar pe jo rehti hain usko dekh ke card diya", "Tera baap defaulter hain" and other ### and they have started calling my colleges and have abused them also. They also have claimed that I have shifted from my residence address which is not correct.

I understanding that I am a defaulter in the bank records, but this no where means that I will take the abuse from the recovery team members and I will not tolerate the same.

I want the bank to take action against such recovery agents
Was this information helpful?
No (0)
Yes (1)
ICICI Bank customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23614
    Pending
    2051
    Resolved
    14242
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information