[Resolved] ICICI Bank — credit card refund

sagarlike123

from Pune, Maharashtra

Address:	411006
Website:	ICICI bank

6 months back i have purchased a watch from myntra of rs 14447 due to some reason i have cancelled the order
Which was converted into emi for 6 month's and after that i got the confirmation from myntra that amount has been credited to your account of rs 14447 /-. Then also icici bank have charged me the emi for 6months. After writing several mails to company there was no single revert from their end. Wrote the mail to ceo of icici mrs chanda kochhar but still no revert. Really throughout my life i haven't seen such useless bank. Every one is sleeping!!! Just icici bank can fool a customer. Just i am going to post entire picture on social media. Waiting for the response i[censored] guys really have bit shame left.

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Nov 11, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2017

ICICI Bank Customer Care's response Dear Customer(sagarlike123),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4i5xc) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Comments

gegof

from Gurgaon, Haryana

Sir/Madam
I got this call from icici bank jst after i got my credit card. They explaned about the card protection plan and i never showed interst in activating such a plan Thogh they just activated it. The plan is of rs1399. So embarrassing work from the bank executive and the bank to activate any plan.

manju naidu

from Hyderabad, Telangana

Actually my name is KAKILETI M VASUNDHARA DEVI but it was wrong in my profile like VASUNDHARAI.