ICICI Bank — Credit card refund not being considered | |
I made a transaction on my credit card for Rs. 12910 on April 17th, 2021. Requested to convert it to EMIs for 6 months. The merchant issued a refund of Rs. 8545 on the 20th of December. ICICI has still charged me the entire amount. Now they are asking me to pay the entire amount without any answers on where the refund has been used by the bank. No answers and no direction as to who can answer this. Was this information helpful? | |
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ICICI Bank customer support has been notified about the posted complaint. | |
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (715589) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team