ICICI Bank — Credit card related issues

rajapalavesam

from Chennai, Tamil Nadu

Address:	600005
Website:	icicibank.com

I'm using ICICI Credit Card. If we spent more than Rs. 1, 25, 000 in the year, Annual fee will be waived off.

I have been used more than Rs. 1, 25, 000 in the period June 2015 - July 2016 and still they have been charged annual fee for the next year.

Customer care representative not responding properly. They are wasting my time and phone charges.

Today itself I called 3 times and spent nearly 45 mins with customer care representative. They cut off my calls after some mins.

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ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3e0z9) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

rajapalavesam

from Chennai, Tamil Nadu

Hi

I sent my query to [protected]@icicibank.com on 28 July and also sent a reminder on 29 July . But still i'm not received any reply or call from them

I'm very frustrated on their service

Regards
- Palavesam

rajapalavesam

from Chennai, Tamil Nadu

Hi,

They have charged annual fee for the credit card which have been blocked before one and half year.

Regards,
- Palavesam