ICICI Bank — Credit card unable to pay

Address:india

I regularly pay ICICI credit card bill from my SBI account. I am unable to do the same this month. Every time I click ob card payment through internet banking, it allows me to select my bank as SBI, but then it goes only to ICICI bank account only and does not ask for card details as it should. I have tried through several other portals also everywhere I face the same problem. My outtanding is 30760/- and if I do not pay before 20th they will charge a fantastic amount as credit charges and late payment fee. I cannot be penalized if their own web sit is malfunctioning. I can attach the screen shot of the page it goes to. Please provide an immediate resolution
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ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0j902) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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