ICICI Bank — credit card undelivered and unable to redispatch

Address:

Flat No. 205, SBV Apartments Block A, Jeevan Bhima Nagar, Bangalore, Karnataka, 560075

I applied for icici bank credit card, after approval i got follwoing sms below from icici bank.

Dear customer, thank you for choosing icici bank credit card. You will receive a call from [protected] to explain the features and benefits on your card within 2-3 working days. Kindly receive the call to help us serve you better.

After few days i received this as well.

Returned undelivered: credit card - fresh for acct xx0003 sent by blue dart courier, awb [protected] returned due to-incomplete or short address. Pls call customer care

On 05/07/2019 when i checked status through itrack it was undelivered and returned to bank. When i called blue dart customer care they told that consignee was not available that is why it was returned to bank. Whom they tried to deliver i dont know because i never got any call from blue dart regarding this.

When i tried to contact icici bank customer care they asked for credit card number which u do not know.

When i called another time, one guy asked for my number and he said he will re dispatch it. But no emails or sms regarding this is received here.

So please try to get solve this problem asap, redispatch the card or do something.

Name - george