ICICI Bank Credit Card — Unethical practice | |||
Credit card xxxx xxxx xxxx 1002 Icici bank website states that for icici bank platinum chip credit card interest is 2.49%, whereas bank is charging 3.4%. Statements are not delivered at doorstep. It may be condoned as outsource service from bank. But even after full payment on 13 april 2016 interest has been calculated up to 22 april 2016. No appropriate response by bank till date. Icici bank even does not bother to read thoroughly the email of customers. Only rhetoric reply or irrelevant replies are being given. Over the website icici states 24 hour customer care service. But its simply myth. It's not full fledged service, only limited services are available. Even credit card customer, who have registered over icici website can not pay through other bank account with the help of icici bank website. I would suggest icici that if they can't handle the customer complaint/ customer base, they should desist from banking services. A absolute sorry affair from bank. Was this information helpful? | |||
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ICICI Bank customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Email to ICICI Bank. A series of email have been made. Reply from ICICI bank seems that ICICI representative even don't bother to read it thoroughly. A rhetoric reply without relevance usually being made. I have number of examples of it.
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a39p32) in the subject line of your email. Our official will assist you.
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ICICI Bank Customer Service Team