[Resolved] ICICI Bank — Credit card welcome offers promised while dispatching card but later on denied

vku49

Address:

560103

I got an offer for ICICI bank credit card some few months back and, while explaining me about the card benefits it was promised that if I would go for this card, then I would be eligible for gift voucher of Rs 2500. This offer attracted me a lot and I said yes, to opt the card. Later on I waited for few days for any such offer to receive via courier/email etc, but nothing went positive and no promise has been kept. I spoke to customer care of ICICI bank, but they denied on giving any offer, and according to them there was no such offer applicable to the card which I am holding. So I am now in panic state where I consider this entire scenario as a matter of fraud to customer by ICICI bank.

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Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2015

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2xvxo) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team